History of Family Healthcare
Our Story
Family Healthcare, a 501(c) (3) registered charity since 2002, serves the integrated medical, behavioral, and dental care needs of almost 10% of the population of Southwest Utah. 97% of our patients are in a low-income category, with 50% living below 100% of poverty. This means that a one-person household earns less than $12,490/yr., and a family of four earns $25,750/yr., or less. In 2020 we saw the healthcare needs of the region grow beyond the normal rate, particularly for those facing pandemic-related economic and health challenges.
2019 Patient Coverage
43% Uninsured
17% Medicaid/CHIP/Other public
8% Medicare
31% Private insurance
Our patients are a diverse group with a shared need for a healthcare-home that provides compassionate, accessible care. Many of our patients are employed in the service sector, where wages are low, healthcare insurance is typically not a benefit, and continuous employment is unreliable. Many other patients are elderly and frail with special healthcare needs. We are dedicated to providing the highest quality of continuing healthcare to all Southwest Utah residents.
How We Work
Skilled Family Healthcare staff answer the healthcare call in our community each day. These compassionate and experienced providers are proficient in primary medical, behavioral, and dental care. Disease prevention, health education, and linking patients with needed resources are an integral part of our patient-centered approach. Community outreach is central to our mission, especially with at-risk populations. Our medical doctors have specialized training in Osteopathic medicine, so they understand the healthcare needs of elderly patients, and our advanced practice providers are experts in taking care of individuals from birth through their aging years. All of Family Healthcare’s providers are licensed and board-certified, and continue to enhance their skills through continuing medical education. Family Healthcare provides all types of primary care including physicals, adult wellness visits, sick care, immunizations, well-child care, simple procedures, prenatal and hospital deliveries, and more.
We offer a Medically Assisted Treatment program that ensures safe care and recovery for patients suffering from substance use disorders including alcohol, tobacco, and opioids. Our behavioral health team are experts at providing integrated behavioral therapy in the primary care setting, while also reducing the stigma that often accompanies mental health care. Our children’s play therapy room is outfitted with technology that allows early years children to receive the trauma therapy they need while visiting with a therapist over video conference. Our dental teams provide preventive dental care and tooth-saving services such as fillings, root canals, crowns, and extractions if necessary. Family Healthcare’s integrated behavioral, medical, and dental care approach ensures that patients have the opportunity to address all of their healthcare needs in one visit.
Growing Healthy & Strong Together
We have steadily increased capacity each year, in order to meet the rapidly growing healthcare needs of one of the fastest developing regions in the nation. In order to sustain our ability to efficiently deliver care, it became clear that we would need to build. Our Board of Directors made the bold decision to embark on the construction of a new, state-of-healthcare Community Health Center, which opened in 2021. (See the architect’s drawing below) This 33,000 sq. ft., two-level Community Health Center will enable Family Healthcare to serve the healthcare needs of 26,000 community residents by 2025.
Our new clinic on Riverside Drive in St. George provides a more efficient work environment for our healthcare professionals, with a continued focus on integrated patient-centered care. As well as offering the services that patients have trusted us with before, the new clinic also offers six new dental treatment rooms, an onsite pharmacy offering affordable medications, and a gathering room for community activities. More Southwest Utah residents are now able to receive the same positive care that our patients have always counted on, right here in our community.
Family Healthcare is an integral link in the healthcare system of Southwest Utah and is the answer to getting access to healthcare for thousands of the residents of St. George, Hurricane, Cedar City, and surrounding communities. We deliver more than $14 million in annual economic impact and almost $2 million in yearly tax revenues. We employ 113 healthcare professionals and indirectly support more than 54 community jobs.
For almost twenty years Family Healthcare has been a health partner with the good people of Southwest Utah. We look forward to continuing to Make Lives Better by providing barrier-free, quality healthcare that helps build a stronger, healthier community for generations to come. Support Family Healthcare today.
We can’t do it without you!
Our Mission, Vision and Values
When you think about a community health center, what do you see? Is it a crowded place where you feel like just a number? Or is it a place that only accepts you if have a certain kind of health insurance? Well, it’s not. Community Health Centers are thriving, patient-centered facilities that practice wellness, collaboration, and excellence.
For more than 45 years, Health Resource Services Administration (HRSA) supported health centers have provided comprehensive, competent, quality primary health care services to medically underserved communities and vulnerable populations. Community Health Centers are patient-oriented medical clinics that provide quality, integrated primary health care services to community members who are underserved or otherwise struggle to access the health care they need and deserve.
That is Family Healthcare!
- OUR MISSION
- OUR VISION
- OUR VALUES
Making lives better in Southwest Utah by providing accessible, quality health care regardless of financial, language and cultural barriers.
We continue to evolve Family Healthcare according to the model of the Patient Centered Medical Home (PCMH) which puts patients at the center of the healthcare system, and provides primary care that is “accessible, affordable, continuous, comprehensive, family centered, coordinated, and compassionate.” We accept Medicaid, Medicare, and insurance plans. Services for the low-income, uninsured are provided on a Sliding Fee Scale that is based on family income and size.
As the health care home for over 14,000 residents in Southern Utah, Family Healthcare provides a comprehensive range of health, educational and preventive services while treating the whole person in a quality, cost efficient and caring environment. We not only offer primary medical care services, but also supportive services that include behavioral health services, patient and family education, family planning, women’s health services, and translation services. We believe that each person deserves access to outstanding, state-of-the-art health care and highly skilled health care providers, and we are able to do this through generous federal and state grants; donations from private donors such as Intermountain Healthcare and the Eccles Foundation; and the dedication of all our employees.
As the health care home for more than 14,000 residents in Southern Utah, Family Healthcare provides a comprehensive range of health, educational and preventive social services while treating the whole person in a quality, cost efficient and caring environment. We not only offer primary medical care services, but also supportive services that include behavioral health services, patient and family education, family planning, women’s health services, and translation services. We believe that each person deserves access to outstanding, state-of-the-art health care and highly skilled health care providers, and we are able to do this through generous federal and state grants; donations from private donors such as Intermountain Healthcare and the Eccles Foundation; and the dedication of all our employees.
As the Southern Utah health care home, Family Healthcare provides a comprehensive range of medical, dental, behavioral health, educational and preventive social services while treating the whole person in a quality, cost efficient and caring environment.
We also offer family planning, women’s health services, and translation services. We believe that each person deserves access to outstanding, state-of-the-art health care and highly skilled health care providers, and we are able to do this through generous federal and state grants; donations from private donors such as Intermountain Healthcare and the Eccles Foundation; and the dedication of all our employees.
We continue to evolve Family Healthcare according to the model of the Patient Centered Medical Home (PCMH) which puts patients at the center of the healthcare system, and provides primary care that is “accessible, affordable, continuous, comprehensive, family centered, coordinated, compassionate, and effective.”
We are looking for various roles across our care teams and administration. If you want to help others and make lives better through compassionate quality healthcare service delivery, then we’d love to hear from you!
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